Tracy Stuart of NBS Training offering dental teams ’12-month Profitable Dentist Plan’

Tracy Stuart of NBS Training is offering dental teams the incredible opportunity to take part in a bespoke ’12-month Profitable Dentist Plan’, creating a bespoke blueprint formula for success.

Coming out of a challenging year, it is more important than ever before that dentists understand that changes are needed to their team’s mindset. If things stay the same, practices will fail to thrive and might not even survive.

Speaking about this unique chance, Tracy said, ‘The reason training usually fails is because behaviour doesn’t change, and new habits aren’t developed. My unique approach to coaching focuses on the team learning to understand how their thoughts hold them back and where a new mindset is needed to make better choices.’

In a nutshell, the training brings about a ‘can do’ attitude, resulting in practice owners who are amazed at how simple it can be to lead a team when you have Tracy on board.

To book a 30-minute strategy call with Tracy to see how she can help your practice achieve the same incredible results as previous clients, simply email or call 01438 217944.

Communication course helps dental teams secure success in 2021

2020 robbed many of us of one of the most fundamental things we crave – human contact and connection – with lockdowns and restrictions to our daily lives having a huge impact on mental health1-2 and leaving many people feeling isolated, afraid and alone.

As we head into 2021 with yet more uncertainty ahead of us, Dr Barry Oulton, a highly experienced dentist, lecturer, trainer and business man, is encouraging dental teams to put building rapport with their patients at the forefront.

His two-day course, Influencing Smiles, is a powerful lesson in communication and sales which teaches principal dentists and their teams how to sell with integrity and communicate with confidence.

It helps dentists boost their confidence and reduce conflict and complaints in their practices at the same time as improving their interactions with patients and boosting treatment uptake by facilitating clearer discussions around options and costs.

Upcoming events for 2021 (depending on Covid-restrictions) include:

  • 12th & 13th March – Birmingham
  • 14th &15th May – London
  • 11th & 12th June – Birmingham
  • 24th & 25th Sept – London
  • 15th & 16th Oct – Birmingham

Courses run from 9am-6pm on Friday and 8am to 5pm on Saturday.

For further details, please visit or call 0333 220 2447 or email

Kick-start 2021 with the game-changing GBT course

EMS and the Swiss Dental Academy (SDA) are delighted to announce that their ever-popular Guided Biofilm Therapy (GBT) events are back for 2021, with new protocols to ensure everyone’s safety.

The courses are ideal for dental hygienists and therapists looking to offer their patients the very best in prophylaxis and to renew their vigour for dentistry in these challenging times, while achieving a financial benefit.

Currently, the SDA is offering the GBT Masterclass, a half-day of theoretical knowledge to develop strategies for periodontal and implant maintenance by looking at the components of the GBT model including AirFlow, PerioFlow and the advancements in ‘No Pain’ Piezon technology.

The GBT protocol is based on individual patient diagnosis and risk assessment in order to achieve optimal results. The treatment is given in the least invasive way, with the highest level of comfort, safety and efficiency. This means that even previously anxious patients are happy to return time and again, boosting practice income on a regular basis.

Course numbers are limited to 10, in a space suitable to hold at least 20 delegates, so that social distancing can be easily achieved. The organiser will also be printing QR codes for track and trace, keeping windows and doors open, plus providing hand sanitiser on arrival and masks for whomever wants them.

Upcoming events* include:

• 13 January, Newcastle

• 15 January, London

• 18 January, Exeter

• 22 January, Liverpool

• 5 February, Coventry (GBT and implants maintenance)

• 20 February, Oxford

• 26 February, Plymouth

• 13 March, Brighton

• 12 March, Edinburgh (GBT and implants maintenance).

For further information and to book, visit

* In the event of any local lockdowns, a full refund will be given.

Denplan Academy supports dental practices with online training and CPD

Denplan, part of Simplyhealth, has been adapting and changing to the needs of customers, colleagues, dentists and practices during this unprecedented time, through online training via the Denplan Academy. With dental practices around the country closing their doors overnight due to Covid-19, the Denplan Academy has adapted from face-to-face training to online sessions for dentists and practice staff.

From re-writing and re-formatting training materials, to re-branding PowerPoints for the most popular 15 courses, the Denplan Academy team is now confidently delivering sessions independently online, continuing to provide personalised learning for dental colleagues.

With online functionality checked and the team confident they could deliver this new way of learning, 20 online sessions have now been booked in and 180 practice team members have now attended one of the sessions. Popular courses include:

  • Caring for your patients with dementia: How can we assist patients, as well as people in your local community to live well with dementia.
  • Complaints handling: Explores methods and techniques to manage patient complaints and review procedures in line with GDC standards.
  • ECPD and reflective learning: Requirements of the GDC’s Enhanced Continuing Professional Development and how the team can approach the guidelines of Plan, Do, Reflect, Record.
  • Preparing for your CQC inspection: Examines the process of a CQC inspection and what elements are included in the five fundamental standards of care.

Jo Banks, Client Training Manager at Denplan added: “We have all had to adapt to these unfamiliar times and different ways of working. The Denplan Academy team has shown such amazing spirit whilst committing to delivering this new type of training. The team has adapted our course materials and approach, now offering live, personalised, online training – something no other provider in the marketplace is doing.

“It has been an excellent opportunity for us to retain and build relationships with dental practices at this time. This online training offers staff members a chance to re-engage with their teams and be productive at this difficult time. If dental staff have been furloughed, they are also encouraged to attend the training on a voluntary basis. Initial feedback from our member dentists has been excellent. We are excited to continue and develop our online training to meet the needs of our member dentists and practice staff.”

Denplan has also been working with Dental Update and Louis Mackenzie, Head Dental Officer at Denplan. With over 70,000 registrations to date, this series of clinical webinars provides practices and teams to continue to be supported and access CPD.

For more information about the Denplan Academy online training, please visit

University of Kent to host Postgraduate Virtual Open Event

Those looking for professional development are invited to book a place at the University of Kent’s Virtual Postgraduate Open Event on Thursday 21 May from 16:00 – 19:00.

The online event will provide attendees with the chance to hear from specialist academics and attend live Q&A sessions to discover the universities part-time, work-based programme for all dental care professionals, including dental nurses, hygienists, therapists and dentists: MSc Applied Dental Professional Practice. Teaching may be structured around a series of long weekends (on average four weekends a year at the University of Kent Medway campus), Friday – Sunday, 9.00 – 17.00.

Find out more and book your place here:

Course details can be found at:

DDU makes enhanced online learning resources free to all

The Dental Defence Union (DDU) has made its online learning modules free to all dental professionals to provide enhanced support during the Covid-19 pandemic.

The DDU’s suite of online learning resources covers areas such as dental complaints, ethics and law and professional use of social media. Each course allows clinicians to obtain between one and five hours of verifiable CPD. A dentist who previously completed a course commented that it was an: ‘Excellent summary stating all the facts and what to consider.’

In addition, members’ Covid-related queries such as what to do if a patient complains about a cancelled appointment and what to consider during remote consultations, are being addressed in videos and articles at

The DDU’s partner organisation, employment law specialist Peninsula, has also recorded a webinar with advice on furloughing staff during the pandemic.

John Makin, head of the DDU said: “The pandemic has turned dental practice on its head and dental professionals have responded to the new challenges with tremendous courage and adaptability. To ensure clinicians are kept up to date with the latest dento-legal information and can continue to obtain required levels of CPD, we’ve made our online learning modules free for everyone. Previously courses were only accessible to DDU members. For our part, our team of dento-legal experts are analysing the latest information to ensure colleagues can access expert advice at their fingertips. We hope the resources will help dental professionals navigate the dento-legal challenges that lie ahead.”

Register at to complete the free courses.

50 dentists appointed to new FGDP(UK) Academy

The Faculty of General Dental Practice has announced the appointment of 50 dentists to its new FGDP(UK) Academy. The Academy has been established to recognise significant and ongoing contributions to the academic work of the Faculty at a national level in support of its core purposes.

Appointments are made as Member or Senior Member of the FGDP(UK) Academy in relation to the responsibility and commitment of specified roles, such as in the development of the Faculty’s guidance and standards, and the delivery and assessment of its exams and educational programmes. Membership is for a renewable three-year term and it is intended that the Academy will move across to the College of General Dentistry upon the transfer of the FGDP(UK).

A list of the Members of the Academy appointed to date is here.

Ian Mills, Dean of the Faculty, said: “I am delighted that the Board has seen fit to establish an Academy to recognise the outstanding work of so many of our colleagues in delivering postgraduate dental education and promoting the highest standards of care. There are many Members, Fellows and others who serve the profession and its patients through the Faculty, and I look forward to recognising these contributions with further appointments in the coming months.”

Dental students can now use OET when applying to Imperial College London

Dental students applying to study at Imperial College London can now prove their English language ability with OET, the world’s number one test of medical English. Imperial College London is consistently listed as one of the top 10 universities in the world, boasting  14 Nobel prize winners, including Sir Alexander Fleming, who discovered penicillin, and is recognised as a centre of excellence for the study of medicine. As part of the new recognition, OET can be also be used as part of the application process to study at Imperial.

OET has been specifically designed to accurately reflect candidates’ ability to communicate in an English-speaking healthcare workplace. Test material is underpinned by ongoing research to ensure OET remains relevant and accurate.

Mickey Bonin, Head of Strategy and Product for OET says: “We’ve designed OET to reflect real life tasks and relevant language skills that healthcare professionals are likely to face. We’re delighted Imperial have agreed to recognise OET as they work in partnership with a wide range of NHS trusts, hospitals and clinics. OET will help to ensure that anyone applying to study on medical courses will have the communication skills they need to cope with their studies and the workplace after graduation. English remains a crucial skill for medical students who want to succeed and OET will be a huge boost to the next generation of healthcare workers joining the global healthcare community.”

OET has been developed specifically for 12 healthcare professions: Dentistry, Dietetics, Medicine, Nursing, Occupational Therapy, Optometry, Pharmacy, Physiotherapy, Podiatry, Radiography, Speech Pathology and Veterinary Science. It is provided by provided by Cambridge Boxhill Language Assessment, a venture between Cambridge Assessment English and Box Hill Institute.

Race against time to deliver Covid-19 training modules

Hundreds of dentists and dental care professionals have signed up to a brand new training resource to support dental teams in England going to work in Urgent Dental Care (UDC) centres. Due to standard Aerosol Generating Procedures (AGP), the dental profession is among the most vulnerable of all healthcare groups but, as UDCs start to go live in England, dental teams have been uncertain how to establish what is best practice in both triage and treatment of patients.

What was required was online training. A group of dental professionals working in all sectors of dentistry combined their skills and knowledge to create the training which is now available on the ProDentalCPD platform.

Chair of North Yorkshire & Humber Local Dental Network, Simon Hearnshaw, explained how the training modules evolved: “Dental teams need to be aware of protocols that are crucial in providing necessary urgent care that is safe for teams and their patients. It was a matter of thinking outside the box and for the dental profession to provide its own solution to the challenges that lay ahead. We are all in this together, but it was a race against time.“

Dr Hearnshaw contacted Rob Dyas, a Yorkshire-based oral surgeon and founder of ProDentalCPD, who said he “jumped at the chance” to be the training provider. At the time, Dr Dyas said, he was recovering from Covid-19, which he believes he and his dental nurse caught from a patient in the days before lockdown.

Dr Dyas continued: “I just knew we had to come up with interactive and evidence-based video training as the best way to learn. We have worked 12-hour days with our subject matter experts to create an eight-hour training package for the whole dental team. In addition to the online course, users get access to their own secure forum so they can share best practice and interact with colleagues. The group worked across several sectors including Public Health, Health Education and General Practice to develop the training.

“We have also set up a series of live webinars to support our colleagues. This is a living course which will need to change as regulations and guidance changes. We have never been here before. What is best practice today may not be best practice in a few weeks.  And Standard Operating Procedures could vary around the country. So this is going to be a training that continues to evolve.”

“I know personally a number of colleagues and friends who have been extremely ill with Covid-19. That and my experience has brought home to him how at risk dental teams are and important it is to protect colleagues working at the frontline.” 

Dr Dyas explained that LDCs had been making contributions of £150 towards production costs. “To get this training package out  as widely as quickly as possible to support dental teams, we are making it available free of charge at point of access, but are asking all LDC’s, dental organisations and dental corporates to make a small voluntary contribution. All proceeds above basic production costs will be donated to NHS charities.”

For details on how LDC’s and dental organisations can get Covid-19 and UDC course with premium features for free at point of access for their dental teams contact

Dental neglect: Children falling through the cracks in “siloed health service”

The BDA has renewed its call for a joined-up strategy on children’s oral health, as new research reveals that GPs are not given the time or training to spot the tell-tale signs of dental neglect.1

The study, published in the British Dental Journal, surveyed all GPs in the Isle of Wight about their awareness and perceptions of dental health care in the identification of abuse. Among these family doctors, usually the first point of contact with the NHS, the majority had never liaised with a dentist. 96 per cent of respondents had never received any formal dental training and some did not perceive dental health to be important. Only five GPs mentioned a link between a lack of dental registration and childhood neglect and no GPs worked at clinics where child dental registration status was recorded.

Dental neglect is a marker of child neglect. It was defined in 2009 in the UK as “the persistent failure to meet a child’s basic oral health needs, likely to result in the serious impairment of a child’s oral or general health or development.” The research demonstrates that GPs lack time, training and confidence to identify dental neglect during routine examination of the oropharynx, and lack awareness of dental neglect as a potential marker of wider systemic neglect.

The study also notes that the sheer ubiquity of dental neglect within the general population may have desensitised many health practitioners to its wider social and health consequences, and blurred the lines between neglect and economic deprivation.

Official data shows that 41.8 per cent of children in England had not been to see a dentist for a check-up in the 12 months up to June 2017. Tooth decay remains the number one reason for hospital admissions among children across the UK. The BDA believes that progress can only be achieved by breaking down silos across the health service, along with co-ordinated and properly funded public health interventions.

The BDA’s Chair of General Dental Practice, Henrik Overgaard-Nielsen, said: “Tooth decay can be a tell-tale sign of abuse or neglect, and many children are falling through the cracks in a siloed health service. GPs bear an enormous burden and it cannot fall to them to ‘multitask’, when government is failing to deal with the problem.

“Tooth decay is the number one reason for child hospital admissions, but dentists are not seeing those at most risk early enough to make a difference. Poverty, neglect or ignorance can be huge barriers to good oral health, and we desperately need joined-up policymaking to tackle them.

“Oral health has such a low profile that it is not surprising that awareness of its importance is low in other parts of the NHS. When we face an epidemic of decay, dentistry can’t be left in a corner. Without meaningful engagement in education, in media and across the health service we simply cannot expect progress.”

  1. See: Colgan, S.M et al (2018). ‘Bridging the gap’ – A survey of medical GPs’ awareness of child dental neglect as a marker of potential systemic child neglect, The British Dental Journal, published 11 May 2018