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Denplan Academy supports dental practices with online training and CPD

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  Posted by: The Probe      19th May 2020

Denplan, part of Simplyhealth, has been adapting and changing to the needs of customers, colleagues, dentists and practices during this unprecedented time, through online training via the Denplan Academy. With dental practices around the country closing their doors overnight due to Covid-19, the Denplan Academy has adapted from face-to-face training to online sessions for dentists and practice staff.

From re-writing and re-formatting training materials, to re-branding PowerPoints for the most popular 15 courses, the Denplan Academy team is now confidently delivering sessions independently online, continuing to provide personalised learning for dental colleagues.

With online functionality checked and the team confident they could deliver this new way of learning, 20 online sessions have now been booked in and 180 practice team members have now attended one of the sessions. Popular courses include:

  • Caring for your patients with dementia: How can we assist patients, as well as people in your local community to live well with dementia.
  • Complaints handling: Explores methods and techniques to manage patient complaints and review procedures in line with GDC standards.
  • ECPD and reflective learning: Requirements of the GDC’s Enhanced Continuing Professional Development and how the team can approach the guidelines of Plan, Do, Reflect, Record.
  • Preparing for your CQC inspection: Examines the process of a CQC inspection and what elements are included in the five fundamental standards of care.

Jo Banks, Client Training Manager at Denplan added: “We have all had to adapt to these unfamiliar times and different ways of working. The Denplan Academy team has shown such amazing spirit whilst committing to delivering this new type of training. The team has adapted our course materials and approach, now offering live, personalised, online training – something no other provider in the marketplace is doing.

“It has been an excellent opportunity for us to retain and build relationships with dental practices at this time. This online training offers staff members a chance to re-engage with their teams and be productive at this difficult time. If dental staff have been furloughed, they are also encouraged to attend the training on a voluntary basis. Initial feedback from our member dentists has been excellent. We are excited to continue and develop our online training to meet the needs of our member dentists and practice staff.”

Denplan has also been working with Dental Update and Louis Mackenzie, Head Dental Officer at Denplan. With over 70,000 registrations to date, this series of clinical webinars provides practices and teams to continue to be supported and access CPD.

For more information about the Denplan Academy online training, please visit https://events.simplyhealth.co.uk/TMT


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