IDH management to partner with Palamon in buy-out from Carlyle

The management team of IDH Group has announced that it will be partnering with Palamon Capital Partners, one of the current owners of IDH Group, to acquire the remaining shares in the business from The Carlyle Group.

The Palamon-backed buy-out, in partnership with management, will provide fresh investment to support the company’s plans for the future and will give the current management team greater control in delivering its strategy. The transaction is expected to complete in the last three months of the calendar year following receipt of the necessary regulatory approvals.

IDH Group runs {my}dentist, the largest provider of NHS dentistry in the UK which was named the “Best Dental Practice Corporate Group” at the 2020 Dentistry Awards, and DD (formerly Dental Directory), one of the UK’s largest suppliers of dental and beauty products. Over the past four years, IDH Group has been transformed under the leadership of its current management team, who have focused on improving patient satisfaction scores to the highest levels on record, growing access to affordable care for patients, and helping clinicians to build their long-term careers.

The existing executive management team will remain in place to guide IDH through the next stage of its growth plans. The management team also includes {my}dentist’s leading Clinical Directors who are responsible for supporting practices and clinicians in continuing to provide the highest standards of patient care.

Tom Riall, CEO of IDH Group, said: “This is a great outcome for {my}dentist, our clinicians, our practice teams, and our patients. Building on our long-term partnership with the NHS, this transaction will give us the fresh investment that we need to pursue our exciting plans for the future, and to focus more than ever on helping patients access the affordable care they need and supporting our clinicians to build the careers they want.”

Nyree Whitley, Group Clinical Director of IDH Group, said: “Having led our clinical leadership team for the last four years, I am hugely excited about the opportunities this new ownership structure will provide to continue improving care for patients and supporting clinicians across {my}dentist to grow their careers. The management team – including our leading Clinical Directors – are more in the driving seat than ever and can continue to listen to clinicians, act on their feedback, and build on the success we have seen over the last few years.”

IDH Group runs {my}dentist, the largest provider of NHS dentistry in the UK which offers treatments to more than five million patients every year through its network of almost 600 dental practices. It also runs DD, one of the UK’s largest suppliers of dental and beauty products, which services more than 12,000 dental practices and 6,000 beauty clinics.

{my}dentist announces new charity partnership with Dementia UK

{my}dentist, the UK’s largest chain of dental practices, has announced Dementia UK as its new charity partner, following a staff poll.

Team members across the UK were given the choice of six charities, each with a link to oral health, and Dementia UK was the clear winner with more than a third of the vote. Practice staff and support colleagues will now aim to raise funds through individual and team challenges as well as learning from Dementia UK how best to care for patients with the condition.

Dementia is the UK’s biggest health issue and one of the leading causes of death in the country. It can have a devastating effect on a person’s everyday life, including their oral health. People living with dementia can struggle to perform daily activities, such as an oral hygiene routine, and individuals living with dementia often have a high rate of tooth decay and gum disease. This may be due to difficulty in remembering or performing daily activities like brushing the teeth, in addition to communication challenges which could make it difficult to express discomfort or pain.

Dementia UK is the only charity dedicated to supporting people with dementia and their families through their dementia specialist Admiral Nurses. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them; giving compassionate one-to-one support, expert guidance and practical solutions which can be hard to find elsewhere. 

For every £230 raised, two families could be offered life-changing support for a day from a new Admiral Nurse. 

{my}dentist hopes to work together with Dementia UK to provide hope for vulnerable families facing dementia by improving their quality of life, health and wellbeing.

Tom Riall, chief executive of {my}dentist, said: “Our practice teams come into contact with patients with dementia every day and see the amount of support necessary not only for the person with the condition, but for their families and carers.

“Dementia UK provides a vital lifeline and we hope to support both financially, to allow even more people to benefit, and practically by improving understanding of dementia and what we can all do to support our communities. I’m looking forward to seeing what fundraising activities our teams come up with.”

Paul Edwards, Director of Clinical Services at Dementia UK, said: “We are delighted to announce this partnership with {my}dentist. Prior to the pandemic, people with dementia were at increased risk of tooth decay and untreated gum diseases; these issues have now been compounded by people not being able to attend dental care check-ups during lockdown.

“This partnership will therefore allow us to support {my}dentist’s vital work with people with dementia. Their staff’s fundraising will also help us to be there for more people who need access to dementia specialist support.”

{my}dentist has set up a fundraising link for anyone who would like to donate to Dementia UK. Visit

{my}dentist reveals Excellence Award winners 2020

{my}dentist, the UK’s largest network of dental practices, has revealed the 13 winners of its annual Excellence Awards. Click here to see a video highlighting {my}dentist’s 2020.

The awards recognise outstanding individuals and teams whose commitment to patient care and professional development continues to raise standards at {my}dentist and across the sector. This year there were more than 1,300 colleague nominations – the highest number in the history of the awards – demonstrating the extraordinary care teams have continued to deliver throughout the pandemic.

Practices adapted quickly to a new way of working and saw more than 1.5million patients during lockdown while supporting local communities by delivering prescriptions to those in isolation, calling elderly and vulnerable patients, donating food and toothpaste to foodbanks, and raising thousands to support colleagues in the NHS.

Excellence Award winners this year include Savina Yordanova, who won the award for Dentist of the Year, Amit Patel who won the Best Young Dentist Award and Bernard Moroney who won the CEO’s award for outstanding achievement for his efforts in training new clinicians joining the company, via the {my}dentist Academy. The awards were presented during a virtual ceremony on 26 November.

Nyree Whitley, Group Clinical Director for {my}dentist, said: “I’m incredibly proud of how our teams have risen to the challenges presented throughout 2020.

“Our winners are all individuals and teams who have delivered exceptional patient care in challenging circumstances, and we couldn’t be more proud of their achievements.”

The winners are as follows:

Dentist of the Year – Savina Yordanova, Isle of Wight

Young Dentist of the Year – Amit Patel, Bognor Regis

Orthodontist of the Year – Kris Llewellyn, Malvern

Practice Team of the Year – {my}dentist Oakham

Hygienist or Therapist of the Year – Amber Belgrave, Bradford Orthodontic Therapist of the Year – Marie Baxter, Bexleyheath

Practice Manager of the Year – Stacey Cartawick, Andover

Receptionist of the Year – Erin McBride, Dinnington

Dental Nurse of the Year – Donna Orbell, St Ives

Support Team Member of the Year – Katie Hesford, Senior Project Manager

Student Dental Nurse of the Year – Carina Liquito dos Reis Marques, Reading

Field Team Member of the Year – Danielle Chappell, Clinical Support Manager

Best Community Initiative – Keshan-Jasmin Uppell, Kidlington

Chief Executive’s Award for Outstanding Achievement – Bernard Moroney, {my}dentist Academy

{my}dentist growth and security with Dr Nyree Whitley (S02 E03)

Dr Nyree Whitley, Group Clinical Director at {my}dentist, is in the hot seat in this episode of The Probe Dental Podcast. {my}dentist is the largest provider of dentistry in the UK, and it was recently announced that a record number of clinicians joined its ranks during the pandemic.

Nyree, who reveals she was sceptical about joining a large corporation earlier in her career discusses the benefits {my}dentist practices experience, as well as the help they received during the pandemic.

Listen here or wherever you get your podcasts:


For more information, visit:

The Probe Dental Podcast is presented by The Dental Awards.

The Dental Awards is the original and most respected awards programme in British dentistry. 2021 marks the 22nd anniversary of the Dental Awards, and over the decades, this prestigious event has recognised the outstanding individuals and teams whose commitment and drive continue to raise standards throughout the profession.

The Dental Awards is attended by over 600 clinicians each year. Winning, or being a finalist, is a tremendous accolade and provides a massive publicity boost to the profile of your practice and your team. After all, who wouldn’t want to be treated by the Dentist or Dental Team of the Year?

The Dental Awards are sponsored by B.A. International, Colgate, Colosseum Dental, Dental Elite, and Water Pik. The Probe and The British Dental Conference & Dentistry Show are official partners.

For more information, please visit

For more from The Probe, visit Theme tune courtesy of Bensound.

{my}dentist reveals Excellence Awards Nominees

{my}dentist, the UK’s largest chain of dental practices, has revealed the shortlist for its Excellence Awards 2020.

The annual awards recognise the outstanding individuals and teams whose commitment to patient care and professional development continues to raise standards at {my}dentist and across the sector. This year there were more than 1,300 colleague nominations – the highest number in the history of the awards.

Winners of the 13 awards, which include categories for clinicians, practice, field and support centre individuals and teams, will be announced during a virtual ceremony on 26th November.

Nyree Whitley, Group Clinical Director for {my}dentist, said: “Throughout 2020, we’ve had to change the way we work and adapt to new circumstances, and it’s clear from the nominations we have received that everyone has risen to the challenge and come together to give our patients access to treatment, care and advice when they’ve needed it the most. 

“It was really moving to read the nominations and it was very hard for the judges to select a shortlist.  We’re now looking forward to revealing the winners next month.”

The nominees are as follows:

Dentist of the Year

  • Jane Pickersgill, Heaton
  • Savina Yordanova, Isle of Wight
  • Leo O’Hara, Stroud
  • Syed Aurangzeb, Tunstall
  • Paulo Duarte, Doncaster

Young Dentist of the Year

  • Amit Patel, Bognor Regis  
  • Saqib Saghir, Bradford
  • Christian Lucas, Haslington
  • Devin Mandalia, Tonypandy
  • Mohini Patel, Penistone

Hygienist or Therapist of the Year

  • Amber Belgrave, Bradford
  • Amie Holder-Soares, Ely  
  • Navraj Rai, Basingstoke
  • Sadaf Aziz, Crossgates
  • Vivien Agius, Euxton

Practice Manager of the Year 

  • Martina Barnes, Havant   
  • Stacey Cartawick, Andover  
  • Nafeesa Iqbal, Bradford  
  • Kerrie Roulstone-Moss, Kirk Hallam
  • Jessica Silverster, Eastleigh    

Dental Nurse of the Year  

  • Donna Orbell, St Ives  
  • Anna Hagger, Hull   
  • Louise Robinson, Peterborough 
  • Poppy Heath-Williams, Dinnington
  • Laura Murray, Frome 

Student Dental Nurse of the Year

  • Carina Liquito dos Reis Marques, Reading
  • Magdalena Jakubowska, Bournemouth
  • Tatiana Stanislavova, Fleetwood 
  • Kirsty Ascough, Knaresborough

Best Community Initiative

  • Christian Lucas, Haslington
  • Keshan-Jasmin Uppell, Kidlington

Orthodontist of the Year

  • Kris Llewellyn, Malvern
  • Sally Alwan, Beverley
  • Daryoush Elmiyeh, Chelmsford
  • Ahmed Abdullah, Killingworth
  • Santosh Sinha, Newark

Practice Team of the Year

  • Frome, Rodden Road
  • Bridlington, Quay Road
  • Fleetwood, London Street
  • Oakham, Burley Road
  • Bristol Kingswood, High Street

Orthodontic Therapist of the Year

  • Denise Morris, Glasgow
  • Sally Chapman, Plymouth
  • Marie Baxter, Bexleyheath
  • Lisa Taylor, Bridgend
  • Carly Locker, Killingworth

Receptionist of the Year

  • Erin McBride, Dinnington
  • Stacey Washburn, Plymouth
  • Barbara Polya, Plaistow
  • Roberta Richards, Cardiff
  • Alison Gargett, Pocklington

Support Team Member of the Year

  • Katie Hesford, Senior Project Manager
  • Tom Dawson, Senior Project Manager
  • David Gray, Profit Protection Manager
  • Asif Nazir, P&S Senior Project Manager
  • Rachael Myers, Resourcing Team Leader

Field Team Member of the Year

  • Danielle Chappell, Clinical Support Manager
  • Hannah Sweeney, Regional Support Manager
  • Tara Morris, Area Development Manager
  • Diane Duncan, Area Development Manager
  • Paul Mead, Area Development Manager


{my}dentist begins rollout of air filtration units across network

{my}dentist, the UK’s largest dental chain, is to invest in more than 2,500 air filtration units to reduce fallow time between dental appointments across its network.

The new units, which represent an investment of more than £1.25 million, will ensure that surgeries have at least 10 air changes per hour and the fallow time after aerosol generating procedures (AGPs) to be reduced to just 20 minutes.

This will mark a huge step in the restart of routine dentistry at {my}dentist, significantly increasing available surgery hours and meaning much greater access for patients and improved productivity for clinicians.

The rollout of the air filtration units across the network will be complete by mid-October.

In addition, there are a small number of practices in Wales and Scotland where {my}dentist is installing fixed ventilation to ensure that it meets the required government standard.

Nyree Whitely, Clinical Director for {my}dentist, said: “There is one overriding obstacle that is preventing more patients getting access to the care they need and our clinicians being able to return to their normal levels of productivity: that is the 60-minute fallow period that is currently required between aerosol-generating procedures.

“None of us know how much longer the pandemic will last, but it is clear that patients need our services now more than ever. The installation of these units will help us take a step closer to being able to support more patients and ensure our practices are among the safest in the country.”

Further investments {my}dentist has made in protective measures during the pandemic have included a nationwide review of suction in all of its surgeries, improving efficiency where necessary to ensure that all units achieve a minimum of 300 litres per minute as well moving to an increased level of wide bore aspiration of the aspirator tips. This is in addition to strict social distancing and hygiene measures to reduce the risk of transmission.

{my}dentist research reveals the urgent need to grow access to dentistry

Unprecedented levels of decay and periodontal disease, dental health neglect, lockdown overindulgence and life-threatening diagnoses missed – just some of the predictions for the UK’s dental health from professionals on the front line if access to affordable care isn’t increased.

A survey of {my}dentist’s clinicians across more than 600 dental practices, carried out during lockdown, revealed 96 per cent of dentists, therapists and hygienists believe lockdown has had an adverse impact on the nation’s oral health and that greater access to affordable dental care is needed. {my}dentist, the country’s largest provider of affordable and NHS dental care, is calling for an urgent review of access to dentistry in response to the challenges.

Prevention has been prevented

Eighty-eight per cent of dental professionals believe the UK’s dental health could decline because of a lack of routine appointments leading to preventative dental issues worsening.

And a further 77 per cent are especially worried that oral cancers will be missed and not referred.

Sixty per cent of the clinicians asked also believe that some patients could put off going to the dentist to treat minor symptoms, such as toothache and bleeding gums, leading to larger problems in the longer-term. 

Lockdown diets

But it’s not just a lack of access to dental practices during lockdown that dentists fear will leave a lasting impact on the nation’s health.

Seventy-eight per cent of {my}dentist clinicians worry about the impact on oral and dental health of lockdown comfort eating and over-indulgence in alcohol, sweets, snacks and sugary drinks.

In-demand dentistry

As clinicians return to practice, they are bracing themselves for more caries, periodontal disease and trauma.

Seventy per cent of dental professionals believe treatment for children with caries will be the most common reason for a visit to practice post-lockdown.

While 69 per cent of clinicians predict an influx of adults looking for treatment to cope with periodontal disease and 58 per cent believe treatment for trauma caused by broken or knocked out teeth will be one of the main reasons adults return to their practice.

The lockdown hangover

Overall, 41 per cent of clinicians believe it will take between a year and 18-months for the UK’s oral health to return to ‘normal’ after the COVID-19 crisis.

And a further 12 per cent predict it will take at least two years for the nations dental health to recover from lockdown. Without the right decisions, including ensuring there are enough dentists able to practise in the UK, it may take longer still.

Even before the pandemic, more than 50 per cent of all dental practices across the UK were closed to new NHS patients, with more than 75 per cent reporting difficulties in recruiting enough dentists to meet demand. 

Nyree Whitley, group clinical director at {my}dentist comments: “Temporarily suspending routine dentistry during the pandemic was absolutely the right thing to do to protect patients and colleagues and to help stop the spread of the virus. But it came at a cost and it will be felt by both the profession and patients for several years to come.

“As our research shows we’ve got a long journey ahead of us, particularly since access to affordable dentistry was limited before the pandemic. We’ve worked hard to reopen as quickly and as safely as possible to help get the nation’s dental health back on track, but we need an urgent review of access to dentistry to ensure no patient misses out.”

Since reopening its practices in June, {my}dentist has made significant investment to protect its  colleagues and patients.

Temperature checks have been introduced across all of its dental practices, as has the installation of protective screens and social distancing POS, floor stickers and posters, a review of suction in all surgeries, appropriate PPE for both AGPs and non-AGPs, hand sanitiser stations and a new patient journey to minimise time in practice. 

To cope with patient demand and capacity issues {my}dentist practices are still offering the phone triage service which was put into place during lockdown and individual practice plans are being rolled out to help maximise capacity in the fastest and safest way possible. 

Nyree adds: “How the dental community has responded to this challenging time has been nothing short of fantastic, we’ve all adapted to new ways of working and pulled together to support one another.”

One of the ways which Nyree and her colleagues are supporting the wider dental community during this challenging time is through the {my}dentist Academy.

A resource previously available only to {my}dentist professionals, access to the academy has now been extended for a limited time to all the whole dental community so everyone can take part in world-class CPD through a variety of workshops and lectures. 

For more information visit

mydentist provides a look at what they did during lockdown

mydentist has released a short video on its YouTube channel, providing an update on what the company has been doing in lockdown to give support to local communities, both inside and outside of the practice. mydentist reportedly received more than half a million calls from patients needing advice.

Watch the video below.

Dentists: Heatwave resulting in spike in sugar consumption among kids

The British Dental Association has urged restraint as new figures show kids are eating five times their recommended daily sugar intake during the summer, with the heat pushing them to ice creams, lollies and soft drinks.

A poll of 1,000 parents with children aged two to 17-years-old conducted by mydentist found sugar intake will be hugely boosted during the break from school. 24.5 per cent of parents estimated they gave their children twice as much sugar over summer compared to other times of year. 15.6 per cent said three times as much, with 11.5 per cent suggesting more than five times.

The BDA has been a leading advocate of action on sugar, including the soft drinks industry levy. It has called on parents to take responsibility over sugar consumption, and on Ministers to deliver an ambitious follow up to its landmark Obesity Strategy, with measures to restrict the marketing, sale and formulation of sugary products.

Every 10 minutes a child in England has a tooth removed in hospital due to preventable decay according to figures from Public Health England. Tooth extraction also remains the most common reason for hospital admissions in five to nine-year-olds.

Russ Ladwa, Chair of the BDA’s Health and Science Committee, said: “It is tempting to beat the heat with soft drinks and ice cream, but parents must recognise the damage these sugar-laced confections can do.

“Tooth decay is now a wholly preventable epidemic, and the number one reason a child will be admitted to hospital. Yes, we need parents to take responsibility over what they buy, but Ministers also need to force industry to change the way they formulate and market these products.

“Added sugar is cheap, addictive and nutrient free. Ultimately if you want to keep the kids cool and hydrated reach for the water.”