Dentally has unveiled Dentally Pulse, a new AI-powered intelligence layer designed to reduce administration, support teams and create more time for patient care.
Dental practices are under increasing pressure to balance growing administrative demands with the delivery of high-quality patient care.
As Dentally reaches a milestone of supporting 5,000 practices and 70,000 dental professionals across the UK, Ireland, Australia, New Zealand and Canada, insights from its Designing a Stress-Free Practice report have reinforced the growing impact of operational complexity and time pressures on practice teams.
Launched at Dentally Live, an event exploring ways to reduce friction across the dental practice, Dentally Pulse sits across the Dentally platform, transforming conversations, clinical observations, patient interactions and operational data into practical outputs.
Rather than introducing a single AI feature, Dentally Pulse helps valuable information created throughout the patient journey become more useful across the practice.
By turning conversations, observations and practice data into re-usable information, Dentally Pulse helps teams work more efficiently and spend more time focused on patients.
More than AI clinical notes
The first feature available through Dentally Pulse is an enhanced version of Dentally’s AI clinical notes tool. Building on existing dictation functionality, it introduces full appointment recording, enabling conversations between clinicians and patients to be summarised automatically into accurate clinical records without storing the original audio.
For many clinicians, keeping records up to date means dividing attention between the patient and the computer screen, or spending additional time on administration after appointments have finished.
By helping create accurate clinical notes automatically, Dentally Pulse allows clinicians to stay focused on the conversation in front of them while reducing paperwork afterwards.
Clinical notes are only the starting point. Future Dentally Pulse capabilities will include referral and correspondence generation, voice-activated charting and documentation, alongside tools designed to give practices greater visibility across the business. Over time, Dentally Pulse will expand into other areas of the practice, helping teams make better use of everyday information while reducing manual administration.
The aim is simple: to help teams spend less time on repetitive tasks and more time delivering a great experience for patients.
Designed for the whole practice team
The benefits of Dentally Pulse extend across the entire practice and, for clinicians, Dentally Pulse helps ensure information captured during appointments can be transformed into useful outputs without creating additional administrative work.
As additional Dentally Pulse capabilities are introduced, more members of the practice team will benefit:
● For practice managers, it will provide greater visibility and help reduce operational bottlenecks
● Front-of-house teams will be able to spend less time searching for information and more time supporting patients
● Practice owners will gain a clearer view of practice activity while reducing the inefficiencies created by disconnected workflows and duplicated tasks.
Duncan Leslie, Director of Product and Technology at Dentally, said: ‘Dentally Pulse is an AI-powered intelligence layer that uses automation to help clinical expertise travel further throughout the practice.
‘Our approach to AI is simple: it should assist, not replace. Clinicians remain firmly in control, while technology works in the background to help practices work more efficiently and focus more time on patients.’
Built around professional judgement
Clinicians remain responsible for decisions, oversight and patient outcomes, with technology working in the background to support rather than replace professional judgement.
Dentally Pulse will be rolled out progressively throughout 2026, with additional capabilities becoming available across Q3 and Q4.
Practices interested in early access to the enhanced clinical notes feature and the opportunity to participate in beta testing for future Dentally Pulse capabilities can register their interest via Dentally at https://www.dentally.com/dentallypulse
