Jodie Thomas, a practice manager for Garden City Dental, oversaw a transition from R4+, a Sensei Product, to Sensei Cloud from Sensei, the practice and patient management brand of Carestream Dental.
She spoke about her experience with support from the Carestream Dental team and the overall transition between systems:
“It was lovely to have online training beforehand and to be able to do that on our own time. We could prepare at our own pace, without it disrupting our workday.
“The team still instinctively ask for my help with the new software when they can’t figure something out, like they used to with R4+. But now, with Sensei Cloud, I point them to the online support chat in the corner of the platform and it takes them right to Support. Even one of our dentists was able to get imaging support after hours recently.
“We know that we’re always going to get good service and support with Carestream Dental.”
Sensei Cloud is an advanced practice and patient management system that gives practice teams greater control over scheduling, business and financial insights, and direct patient communication.
Discover the potential it has in your practice by contacting the Sensei and Carestream Dental teams today.
For more information on Sensei Cloud visit https://gosensei.co.uk/
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