Exceptional service from Clark Dental

  Posted by: Dental Design      1st May 2024

Dr Katharina Thiel worked with Clark Dental to renovate two surgeries in September 2023. She shares her experience of working with the team on this project:

I made the decision to renovate two surgeries in my dental practice (Central London) in March 2023. I had initially decided to embark on this project as one of my old dental chairs was falling apart, and it was no longer possible to repair. It took me until September to start the project and I was dreading it. In the end I decided to replace two dental chairs. After 25 years of using our current dental unit, I decided went for Intego Pro treatment centres from Dentsply Sirona this time and ended up renovating two surgeries, including new Edarredo cabinetry.

I came across the Dentsply Sirona chairs at the International Dental Show in Cologne in March last year where I tried out several companies, including Belmont and Kavo. I thought the Dentsply Sirona Intego chair was well thought through, good quality, and good value for money.

I considered working with several companies. I did not take this process lightly, comparing prices and services, and I always go for a bit of gut feeling as well. In the end, I decided to work with Clark Dental and I did not regret it for a single moment!

The project was smooth and painless. Also, with the help of some reliable builders who I had known for years, it finished in the predicted time frame of two and a half weeks.

Initially I started off working with Matt Rowlingson, Technical Director at Clark Dental, who is not just a good salesman but also a good deliverer. He was just the right man, he stuck to his promises and timetables and could also be hands-on when he needed to be. Also, he was always there on the other end of the phone if a problem arose, even after the installation, he was quick to provide a solution to any query. I knew that I had found the right match.

During the installation I got to know the technicians, who were very competent, helpful, on time and nice to have around. It is always nice to see people taking pride in doing a good job.

I would rate Clark Dental 10 out of 10 for the overall experience and exceptional service. I wish the company, who have created a very reliable, good value for money business, all the success they deserve.

For more information call Clark Dental on 01268 733 146, email info@clarkdental.co.uk or visit www.clarkdental.co.uk